Be a customer service contender
News
November 23, 2016

Be a customer service contender

Why most customer service isn’t as good as it could (or should) be and what you can do about it. “We need to improve our customer service. Get someone in here for an afternoon to fix these people.” “We’re busy. I may be able to spare a couple of people for a few hours. Beyond

E-EDITION
ePaper
google_play
app_store
view current print ads
businessdirectory logo
Latest News
New herbicide management for runoff, erosion & drift
News
New herbicide management for runoff, erosion & drift
Courtney Llewellyn 
February 25, 2026
A recent shift toward more restrictive weed control measures along with new, mandatory pesticide application rules has been mandated by the EPA. Wesle...
Beef industry to converge in Hamburg for Junior Angus Show
Country Folks
Beef industry to converge in Hamburg for Junior Angus Show
Beef industry B13 
February 25, 2026
The Eastern Regional Junior Angus Show’s (ERJAS) 2026 event, “Fallin’ for Angus in the Empire State,” will take place June 18 - 21 in Hamburg, NY, at ...
Finding success in diversification
Country Folks
Finding success in diversification
by Andy Haman 
February 25, 2026
Multiple streams of income can bring financial success for any business owner. Agriculture is no different. Evolution is important if you want to “sta...
Dealing with ecosystem engineers
Country Folks
Dealing with ecosystem engineers
by Sally Colby 
February 25, 2026
The largest rodent in North America is the beaver. It lives in nearly all 50 states, and it’s the official mammal of New York State. Their strong jaws...